FAQs banner

Q. Are you recruiting now?

Yes; as a growing business there are always opportunities. Details of all our vacancies can be found on our job search page.

Q. I can’t see the any open vacancies that I would like to apply for.

You can subscribe to our email alerts and you’ll be contacted by email when we publish any new vacancies of interest to you. In order to do this, please visit https://careers.atg.co.uk/sign-up.html Here you can select which types of vacancy and locations are of interest and you’ll receive an email on the day any vacancies meeting those criteria are published.

Q. Can I apply for roles in companies linked to ATG Entertainment, or ATG’s companies outside the UK?

This site currently advertises vacancies in ATG Entertainment’s UK venues and offices and on behalf of Sonia Friedman Productions.

Vacancies in our US theatres are currently advertised on the theatre’s own website; this external link will take you to a list of these venues.

AKA and Mehr! Entertainment have their own careers information and application process; please click their company name to visit their websites. Please be aware you must have the appropriate right to work in the specified region as we are not able to sponsor applicants for the vast majority of roles.

Q. Do you host work experience or university placements?

Just like our other vacancies we advertise any opening on our websites and you can even subscribe to to alerts to let you know when we advertise any that you might be interested in.

Q. Do you offer volunteering opportunities?

As a commercial organisation we do not offer volunteering opportunities. We hope you’d be interested in applying to work with us instead!

Q. Do I have to complete my application in one go?

No. You can use the Save button at any time and return to complete your application later.

Q. Can I apply for more than one job at any time?

Yes. You can apply for as many jobs as you feel match your skillset and experience.

Q. What kind of attachments can I add to my candidate profile/application?

We accept attachments in all formats, but it is recommended to use the PDF format so you can be sure the document formatting will remain as you intended it.

Q. What qualities do you look for in a candidate?

Depending on the role, we look for a range of different qualities, skills and experiences which will be highlighted in the person specification in the job advert. For senior and managerial positions, you’ll need proven leadership skills. You can also find out more details about our roles in many of our articles in the Life at ATG section. For all roles we are looking for individuals with an affinity for our values.

Q. How can I be sure my application has been received?

You will get a confirmation email at the address you have provided.

Q. What do I do if I want to withdraw my application?

In this situation please contact our HR team on recruitment@theambassadors.com and one of the team will remove your application from the process.

Q. Can I check the progress of my application?

You can check your progress by logging in to your candidate portal, where you can see any of your saved or previous applications. However you will receive a message from the hiring manager to the email you have provided as soon as any decision has been made.

Q. Why haven’t I been offered an interview?

Unfortunately, we cannot interview every applicant and there may be applicants who have more relevant skills and experience suited to the job role.

Q. What do I do if I have forgotten my password?

You can use the "forgotten password" link on the sign-in page.

Q. Is my personal information secure?

Our recruitment system is safe and reliable and your personal information is always treated with the highest level of security. Our candidate portal is protected by 256-bit SSL-encryption, which means that data is transmitted in encrypted form and is inaccessible to third parties. Your application details will only be read by the staff who need to see it to make a recruitment decision.

Q. What should I do if I receive a suspicious email or have been targeted by an employment scam?

Please contact recruitment@theambassadors.com immediately. We will investigate and respond to you directly with our findings. It’s important we know about these situations so we can alert our legal team, and post a notification on our career site to warn other potential candidates who have concerns.

Q. I would like to raise a complaint. Who should I contact?

We are sorry to hear this; please contact recruitment@theambassadors.com for advice.

Q. I have a disability and/ or accessibility issues. How can I let you know about this.

ATG are part of the disability confident scheme. Within the application form there is an opportunity for you to let us know that you would like to be considered under this scheme.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. There may be times where we receive more applications than we are reasonably able to interview for any given role.

If you’d like to discuss accessibility prior to applying, please email  recruitment@theambassadors.com for a confidential discussion.

Q. Your website states that you are ‘Disability Confident Committed’. What does that mean?

Disability Confident Committed means that we have achieved Level 1 of the Government Disability Confident Scheme. This means that wherever possible we will offer a job interview to any candidates who meet the minimum criteria for a job role when they declare that they have a disability.

Q. You say that you are ‘Disability Confident Committed’. I have a disability but was not offered an interview. Why is this?

Being disability confident committed means that we will offer a job interview to candidates who declare that they have a disability AND meet the minimum criteria for the job role.

It is important to be aware that there may be occasions where it is not practicable or appropriate to interview every candidate who both declares that they have a disability and meets the minimum criteria. This could be occasions such as when there are a high number of applications and in seasonal times, when we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. In these circumstances the hiring manager will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as they would do for non-disabled applicants.