• Role

    Front of House

  • Salary

    £24,750 per annum

  • Hours

    40 hours per week

  • Type

    Permanent - Full Time

  • Interview Process

    1 Interview:
    1st or 2nd August

  • Closing Date

    28-07-2023 at 12:00

  • Location

    Glasgow Theatres, c/o Theatre Royal, 282 Hope Street
    Glasgow
    Glasgow
    G2 3QA

  • Downloadable Job Files

  • New to ATG?

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    Internal Candidates

    If you already work for ATG or our associated companies please use this link to apply.

    Internal Apply

Assistant Customer Experience Manager

The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.

We are currently looking for Assistant Customer Experience Managers who will assist the Customer Experience Manager and Deputies at our wonderful King’s Theatre and Theatre Royal, Glasgow. These venues welcome some of the world’s best performers in a vast array of concerts, comedy performances, opera, ballet, dramas, and musicals. 

Within the role you’ll support and motivate the team to achieve their day-to-day sales targets from our various bars, kiosks, and at-seat delivery service, and proactively work to improve what we offer to our customers. You'll be working in a friendly, dedicated team in two dynamic, exciting venues - so this is an ideal opportunity if you enjoy working in a varied, busy role with a diverse range of people.

Sound interesting? Please click on the link to view our full job description.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. 

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk 

Interview date: Tuesday 1st & Wednesday 2nd August


Closing Date

28-07-2023 at 12:00

New to ATG?

Apply


Internal Candidates

If you already work for ATG or our associated companies please use this link to apply.

Internal Apply

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