• Role

    Box Office Sales

  • Salary

    £10.42 per hour

  • Hours

    Zero Hours

  • Type

    Casual

  • Interview Process

    1 Interview:
    11/09/2023

  • Closing Date

    31-08-2023 at

  • Location

    Sunderland Empire, High Street West
    Sunderland
    Tyne and Wear
    SR1 3EX

  • Downloadable Job Files

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    Internal Candidates

    If you already work for ATG or our associated companies please use this link to apply.

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Customer Service Host 

The Sunderland Empire Theatre is the largest theatre between Leeds and Edinburgh and is referred to as the West End of the North East; we're a dynamic, busy venue welcoming thousands of audience members through our door each year housing a mix of Hit West End Musicals, UK Tours, Comedians, One Night shows and Local Performances. We are part of the Ambassador Theatre Group, an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to ticketing platforms and producing shows. We are passionate about great shows and our ambition is to help them find the largest possible audiences.

As a Customer Service Host you'll help us achieve this, by offering customer support from our Box Office for up to 90 minutes before each show begins. You'll answer queries about the production, the theatre, and the local vicinity, resolve ticket queries and make sales of the additional products and services that enhance our audiences' visit to the theatre - from TheatreCard memberships and gift vouchers to food & beverage packages. Once the show is up and running you'll join the Front of House team for the remainder of your shift.

Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in our unique theatre with an ever-changing programme of events. 

Interviews will be held on 11th and 12th of September 2023  with a view to start w/c 18th September.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk 

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion. 

 


Closing Date

31-08-2023 at

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