• Role

    Front of House

  • Salary

    £10.42 / £10.67 per hour

  • Hours

    Zero Hours

  • Type

    Casual

  • Interview Process

    1 Interview:
    08/08/23

  • Closing Date

    06-08-2023 at 23:59

  • Location

    Bristol Hippodrome, 10 St Augustine’s Parade
    Bristol
    Bristol
    BS1 4UZ

  • Downloadable Job Files

  • New to ATG?

    Apply Now

Customer Experience Team Member

The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to producing shows and ticketing, through our industry-leading sites ATGtickets.com, LOVEtheatre and Group Line. We are passionate about great shows and our ambition is to help them find the largest possible audiences.

We are excited to be recruiting Customer Experience Team Members to join our wonderful Bristol Hippodrome Team!

We are looking for individuals who are dedicated to high levels of customer service, can use every opportunity to up-sell and have excellent communication skills. As part of the team, you will deliver a red-carpet experience to all our customers, whilst maximising sales within all areas of the front of house department. You will encourage customers to purchase products across the venue in a friendly and professional manner and create further spending opportunities where appropriate. We are seeking outstanding, dynamic, and highly motivated individuals as this is a role that blends sales with the customer experience. 

As a confident and charismatic team player, you are naturally customer orientated with very high standards of care and real attention to detail. 

Please note: Evening and Weekend work is essential to this role. You will be required to be available to work at least two weekends each month. We can offer a range of hours per week from part time to full time hours on a casual flexible contract.

Interested? Please click on our Job Description to find out more!

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk 

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion. 


Closing Date

06-08-2023 at 23:59

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