• Role

    Front of House

  • Salary

    £10.42 / £10.67 per hour

  • Hours

    Casual

  • Type

    Casual

  • Interview Process

    1 Interview:
    Week Commencing 28th August

  • Closing Date

    23-08-2023 at 23:59

  • Location

    Grand Opera House
    York
    North Yorkshire
    YO1 9SW

  • Downloadable Job Files

  • New to ATG?

    Apply Now

    Internal Candidates

    If you already work for ATG or our associated companies please use this link to apply.

    Internal Apply

Customer Experience Team Member

Are you looking for an enjoyable and flexible customer experience role in the hospitality industry? Our venue hosts a wide range of theatrical performances, including dance, musicals, comedians, and tribute artists to audiences across the region, and our team offer the highest standards of customer service for our guests every step of the way.

Our venue is unique with its own individual programme that changes weekly or daily, and our team work across a wide range of roles.  You could be selling programmes and merchandise for a theatre performance one shift, serving show-themed cocktails in one of our bars or even offering a first-class service in our Ambassador Lounge the next. Wherever you’re working, you’ll ensure we meet targets by offering all customers our high-quality products and packages, and engaging with our customers’ needs to ensure they want to return.

The Customer Experience Team Member role is both varied and enjoyable, with opportunities to develop your skills by working in different roles, taking on more responsibility and challenging yourself to beat individual and business sales targets. There are opportunities to take training courses and progress to supervisor and management level roles working with a passionate and ambitious team in our national and international network of venues.

Further information on the role and the skills you’ll need can be found in our full job description and our article: https://careers.atg.co.uk/about-us/life-at-atg/front-of-house.html

Interested? Please click on the link to view our full Job Description. 

If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk 

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion. 

 


Closing Date

23-08-2023 at 23:59

New to ATG?

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