-
Role
Reception & Stage Door
-
Salary
£13.02 per hour
-
Hours
40
-
Type
Permanent - Full Time
-
Closing Date
10-09-2023 at 23:59
-
Location
Savoy Theatre, Savoy Court, , The Strand
London
Greater London
WC2R 0ET -
Downloadable Job Files
No Files
-
New to ATG?
Apply Now
Internal Candidates
If you already work for ATG or our associated companies please use this link to apply.
About us
The Ambassador Theatre Group is an extraordinary success story. Founded in 1992 in the UK, we have become the world’s number one live theatre company; we operate iconic venues, run major ticketing platforms and produce award-winning shows. Our mission is to bring the very best in live entertainment to the largest possible number of people.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.
Our values
In everything we do, we strive to be Ambitious, Collaborative, Passionate and Smart.
- We are passionate about our work, our business, and our industry.
- We are smart in our quest for simple, efficient, and innovative solutions.
- We are collaborative and help each other to reach our goals.
- We are ambitious and seek to exceed people’s expectations.
Corporate Social Responsibility: our priorities
- Next Generations: introducing tomorrow’s audiences to the pleasures of live entertainment, recruiting and nurturing the next generation of industry talent.
- Inclusion: improving and promoting diversity, inclusion and well-being in the workplace.
- Sustainability: helping reduce our impact on the environment by making our business more sustainable.
A Stage for Everyone - Our Inclusion, Diversity, Equity and Access Mission Statement
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.
We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce.
Stage Door Receptionist Role
HOURS: 40 hour per week, Monday – Sunday (Including weekends and public holidays)
To provide an effective Stage Door operation which is to include meeting, greeting and providing general assistance to all guests and staff. This is an excellent opportunity to take on a position of great responsibility in a prestigious West End theatre.
Your line manager is the Deputy General Manager.
This role is based at The Savoy Theatre
Key responsibilities
- Often the first point of contact for the building, you will develop and maintain great relationships with both ATG and all external contractors.
- To operate the switchboard and voicemail system, taking accurate messages where appropriate in order to offer a high standard of service.
- To work strictly to the Theatre Stage Door procedures.
- To provide accurate and timely information to visiting personnel, artists and internal/external customers.
- Receiving and sorting the post ensuring that it is distributed efficiently.
- To maintain accurate records relating to lost property.
- To control the distribution and collection of dressing room keys.
- To initiate emergency procedures as applicable in line with Company procedures and to be responsible for the fire panel.
- To implement security procedures to ensure appropriate personnel enter the Stage Door.
- Depending on shift, opening Stage Door and or securing the building at the end of the evening.
- To adhere to all Health and Safety procedures to minimise the risk of injury and accidents.
Everyone’s responsibility
Everyone at ATG is expected to play their part in achieving our goals and upholding our core values, by:
- Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.
- Playing your part in reducing our environmental impact and finding more sustainable ways of working.
- Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.
- Having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. You’ll help us uphold a positive culture around meeting our obligations.
We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises.
Your skills, qualities and experience.
We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary.
- A clear and confident communicator
- Experience with handling customer and contractor enquiries to find a positive resolution
- Experience liaising across different departments
- Problem solving skills
- The ability to remain calm under pressure
- The ability to self-motivate and work in a team
- Strong attention to detail
- Strong prioritisation skills
Closing Date
10-09-2023 at 23:59
New to ATG?
Internal Candidates
If you already work for ATG or our associated companies please use this link to apply.