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Role
Front of House
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Salary
£11.62 / £11.85 per hour
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Hours
Variable, includes evenings and weekends
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Type
Casual
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Interview Process
1 Interview:
Group Recruitment Day, 11th March 11:00-17:00 -
Closing Date
24-03-2024 at 21:00
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Location
21 Wellington Street
London
Greater London
WC2E 7RQ -
Downloadable Job Files
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Customer Experience Team Member
Every night our theatres welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first theatre outing, you know every visit is special. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again
As part of our Customer Experience Team you’ll make those fantastic experiences happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service whether you’re welcoming audiences or working behind the bar. You’ll ensure we meet our financial targets by selling products and packages on the night and by making sure customers want to return.
What are we looking for?
A great candidate for this job will:
- Have a great work ethic and care about quality
- Be observant and focused on the customer
- Relate well to others
- Communicate effectively
- Be proactive, decisive and get things done
- Think creatively
- Have ambition and drive
- Have a flair for sales
Further information on the role and the skills you’ll need can be found in our full job description and in our website article: https://careers.atg.co.uk/about-us/life-at-atg/front-of-house.html
If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.
Interested? Please click on the link to view our full Job Description.
The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to producing shows and ticketing, through our industry-leading sites ATGtickets.com, LOVEtheatre and Group Line. We are passionate about great shows and our ambition is to help them find the largest possible audiences.
We offer the following benefits for our Customer Experience Team Members:
- myStrength Mental Wellbeing App
- WeCare Support Services
- Theatre Tickets (Subject to Availability)
- ATG Theatre Card
- Staff Discounts
- Pension
- Access to ToothFairy - Dental access and guidance from home
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Closing Date
24-03-2024 at 21:00