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Role
Contact Centre & Customer Service
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Salary
£23,920
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Type
Permanent - Full Time
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Closing Date
09-05-2024 at 23:59
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Location
1st Floor, The Yard
Sunderland
Tyne and Wear
SR1 3AW -
Downloadable Job Files
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New to ATG?
Apply Now
Internal Candidates
If you already work for ATG or our associated companies please use this link to apply.
Contact Centre Advisor - Full Time Only
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.
You will ideally have:
- Great teamwork skills!
- Great written communication skills as all customer contact will be via email for this role.
- A passion for delivering great Customer Service.
To Note:
- You'll be working in our contact centre in Sunderland on a 6 week rolling rota.
- Shifts will fall between Mon to Sun 9am – 8pm.
- Its key that you are available for a training week that will take place Monday to Friday 9am - 6pm.
Interested? Please click on the link to view our full Job Description.
If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! We actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Closing Date
09-05-2024 at 23:59
New to ATG?
Internal Candidates
If you already work for ATG or our associated companies please use this link to apply.