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Role
Front of House
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Salary
£11.62/£11.85 per hour
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Hours
Zero Hours
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Type
Casual
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Closing Date
20-09-2024 at 12:00
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Location
Savoy Theatre
London
Greater London
WC2R 0ET -
Downloadable Job Files
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New to ATG?
Apply Now
Internal Candidates
If you already work for ATG or our associated companies please use this link to apply.
Customer Experience Team Member
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Are you great with customers, but looking for something a little bit different? We’re looking for customer-focused staff who’d like to work in our exciting, fast-paced and interesting company.
Every night we welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first pantomime, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again!
As part of our Customer Experience Team you’ll make this happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service and care. You’ll ensure we meet our financial targets by making customers want to return and by selling products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in our luxury bars.
Full of variety, this role is both fun and challenging. You’ll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with an ever-changing programme of events.
Further information on the role and the skills you’ll need can be found in our full job description and in our website article: https://careers.atg.co.uk/about-us/life-at-atg/front-of-house.html
If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.
Opened in 1881, the Savoy Theatre in London was designed by C.I. Phipps and decorated by Collinson & Locke. The Savoy became famous as the first public building in the world to be lit by incandescent electric lights. In October 2005, the Ambassador Theatre Group and Tulbart LLC bought the Savoy Theatre and started a run of productions that would change the face of the West End, including Trevor Nunn’s acclaimed production of ‘Porgy and Bess’, Henry Goodman in ‘Fiddler on the Roof’, and ‘Carousel’ starring Lesley Garrett. In 2019 Dolly Parton brought her show ‘9 to 5 – The Musical’ to the Savoy Theatre and this was followed in 2021 with a 2-year run of ‘Pretty Woman’, acclaimed play ‘A Little Life’ with James Norton, Jamie Lloyd’s ‘Sunset Boulevard’ starring Nicole Scherzinger and Plaza Suite starring Sarah Jessica Parker and Matthew Broderick.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.
We offer the following benefits for our Customer Experience Team Members:
- myStrength Mental Wellbeing App
- WeCare Support Services
- Theatre Tickets (Subject to Availability)
- ATG+ Card
- Staff Discounts
- Pension
- Access to ToothFairy - Dental access and guidance from home
Interested? Please click on the link to view our full job description.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Closing Date
20-09-2024 at 12:00
New to ATG?
Internal Candidates
If you already work for ATG or our associated companies please use this link to apply.