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Role
Front of House
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Salary
£35,000
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Hours
40 per week
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Type
Fixed Term Contract - Full Time
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Interview Process
1 Interview:
26th March -
Closing Date
16-03-2025 at 23:59
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Location
Glasgow Theatres, c/o Theatre Royal, 282 Hope Street
Glasgow
Glasgow
G2 3QA -
Downloadable Job Files
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New to ATG?
Apply Now
Internal Candidates
If you already work for ATG or our associated companies please use this link to apply.
Customer Experience Manager - Maternity Cover (approx 12 months)
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
This is an exciting opportunity to lead our Customer Experience Team and Front of House operation at our wonderful King’s Theatre and Theatre Royal, Glasgow for approximately one year. These venues welcome some of the world’s best performers in a vast array of concerts, comedy performances, opera, ballet, dramas, and musicals. Within the Customer Experience Manager (maternity cover) role you will be responsible for leading a large team and inspiring them to achieve our business targets. The Customer Experience Manager plays a pivotal role in ensuring the smooth running of our daily operations whilst delivering a first-class customer experience.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.
Interested? Please click on the link to view our full Job Description!
Please upload a cover letter with your CV of one A4 page, addressing your suitability for the post, paying particular attention to the skills, qualities and experience outlined in the job description. Please use examples wherever possible.
At the Interview you will be asked to complete a presentation on a revenue generating or cost saving exercise you have implemented discussing the planning, delivery, results and any lessons learned (limited to 10 minutes).
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Closing Date
16-03-2025 at 23:59
New to ATG?
Internal Candidates
If you already work for ATG or our associated companies please use this link to apply.