• Role

    Contact Centre & Customer Service

  • Salary

    Competitive

  • Hours

    40

  • Type

    Permanent - Full Time

  • Closing Date

    06-08-2025 at 23:59

  • Location

    1st Floor, The Yard
    Sunderland
    Tyne and Wear
    SR1 3AW

  • Downloadable Job Files

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    Internal Candidates

    If you already work for ATG or our associated companies please use this link to apply.

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Group Line Account Handler

Nothing beats the energy and excitement of a great live experience! That’s why our mission is to bring the very best in live entertainment to the largest possible number of people.

Group Line are one of the ATG's Ticketing brands, specialising in making group bookings for London's West End and the city's huge range of special events. We're looking for a new Operations Handler to join the team, to handle all inbound and outbound Group Line customer calls in a way that demonstrates Group Line/ATG Entertainment’s key values to ensure you are providing excellent customer service, dealing efficiently and effectively with any customer feedback both internally and externally.

The role is based in our Contact Centre in Sunderland. Our working hours are typically Monday – Friday, 9am – 5.30pm, with two days working from home possible.

Interested? Please take a look at our job description download for further details. 

If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is welcomed but not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk 


Closing Date

06-08-2025 at 23:59

New to ATG?

Apply


Internal Candidates

If you already work for ATG or our associated companies please use this link to apply.

Internal Apply

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