• Role

    Box Office Sales

  • Salary

    £26,000 to £27,500 per annum

  • Type

    Permanent - Full Time

  • Interview Process

    2 Interviews:
    15/05/2019
    TBC

  • Closing Date

    06-05-2019 at 23:59

  • Location

    Edinburgh Playhouse, 18-22 Greenside Place
    Edinburgh
    Midlothian
    EH1 3AA

  • Downloadable Job Files

  • Internal Applicants

    If you are already an employee, use the link below to apply

    Internal Apply

Reporting to the Theatre Manager, the Ticketing & Sales Manager has lead responsibility for the theatre’s ticketing at a venue level – for staff, for managing the ticketing system specifically and for ensuring that the audience receive the best service that they can.

The focus of the role is on selling as many tickets, memberships, packages, and other ancillary products as possible combined with the best customer experience. The candidate will need to motivate, train, support and rota the team to similarly sell and cross-sell and they must embrace change and enable their team to do the same. They will need to meet sales targets within prescribed budgetary constraints, must have excellent technological skills and should relish the opportunities technology can provide to optimise sales and customer experience.

They must lead by example, exemplifying the best of the ‘Ambassador’ in the ATG brand by being pleasant and collaborative in their approach to their day-to-day work, liaising and communicating effectively with members of the audience and key stakeholders such as Marketing and Revenue Management; Ticketing Operations, Memberships and Creative Learning internally, as well as Producers externally in order to achieve the goal of maximising sales and minimising costs.

 

For further details, please refer to the job description.

ATG is an equal opportunities employer.

 


Closing Date

06-05-2019 at 23:59

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