• Role

    Front of House

  • Salary

    Up to £30,000 per annum

  • Type

    Permanent - Full Time

  • Closing Date

    24-05-2019 at 23:59

  • Location

    New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre
    Woking
    Surrey
    GU21 6GQ

  • Downloadable Job Files

  • Internal Applicants

    If you are already an employee, use the link below to apply

    Internal Apply

The Ambassador Theatre Group (ATG) is the global leader in live theatre. We own and operate close to 50 venues in the UK and US, we’re an internationally award-winning producer, and a market leading theatre ticketing business.

Every night our theatres welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first pantomime, you know every visit is special. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again.

What makes us different? We believe the show isn’t enough. An amazing visit to the theatre is about the whole experience, from purchasing your ticket to your drinks in the interval to telling your friends about it afterwards!

We are dedicated to delivering the best customer experience possible through innovation, making the experience of visiting an ATG theatre better than any other. From our Ordertorium service, delivering drinks and snacks directly to your seat, to the premium service in our cocktail bars which offer only the best quality wine, spirits and confectionary, our focus in on making sure every customer has a fantastic time.

As the individual that will lead our Customer Experience Team you’ll make those fantastic experiences happen. The charismatic and welcoming face of the company, you’ll have previous experience of managing a large operation. You’ll ensure we meet our financial targets by proactively managing our Front of House team, and driving the highest standards of customer service.

So, if you’re looking for an enjoyable and flexible role at the heart of the theatre industry, this role could be for you. Full of variety, it’s both fun and challenging. You’ll take responsibility for a wide range of tasks as part of an ambitious team who are just as passionate about theatre as you are, working in our unique theatre with an ever-changing programme of events. 

What are we looking for?

A great candidate for this job will:

  • Understand the role
  • Have a great work ethic and care about quality
  • Inspiring commercial awareness
  • Be observant and focussed on the customer
  • Relate well to others
  • Communicate effectively
  • Be proactive, decisive and get things done
  • Think creatively
  • Have ambition and drive
  • Have a flair for sales

Further information on the role and the skills you’ll need can be found in our full job description and in our website article: https://careers.atg.co.uk/about-us/life-at-atg/front-of-house.html

To apply, please tell us about your skills and qualities that will help you succeed in the role. 

The Ambassador Theatre Group is an equal opportunities employer.

For further details, please refer to the job description. 


Closing Date

24-05-2019 at 23:59

Quick Apply

Returning

Visit our candidate centre to access your details.

Go to Candidate Centre

Job Alerts

When an amazing opportunity arises, be the first to know.

Sign Up Now

Sign Up

Do you think you might be just what we are looking for?

Send us your CV