Be clear which job you are applying for

Make sure to only apply for one job per application form as it is confusing if you apply for a few on one form and sends a mixed message about what you want to do with us. Find out as much as you can about the company and the role before applying; it shows if you have done your research.

Use spell check

Most of our jobs require ‘attention to detail’, so make sure you’ve checked carefully.

Use the correct application form, and complete all the sections

The application form asks some important questions; we can’t accept CVs for the vast majority of jobs. Please don’t skip anything as this could mean we reject your application. It’s also best not to reformat the application (such as putting the text in unusual colours, writing in ALL CAPS or adding decorations).

The decision to invite you to an interview or assessment day will be made based on this form, and nothing else, so make sure you include all the relevant information. If there are ‘essential’ and ‘desirable’ criteria in the person specification you’ll only be invited to interview if you have evidence of meeting all the essential criteria.


Keep it to the point, and focussed on the job you’re applying for. You’ll need to read the person specification and tell us how you think your skills and personal qualities meet each point. For example, if the person specification says an essential quality is ‘the ability to work effectively as part of a team’ give us a great example of when you have done this before, what role you took and how you might use that when working for us.

Give examples

How you’ve acted in past situations and what you’ve learnt from past experiences helps us to know more about you, and how you might react to the situations the job will put you in. An effective way to complete your application is to take each point on the person specification and tell us how you would approach it or how you have done so before. You might have heard of the STAR technique which can be useful when planning your answers.

Use professional examples if you can. It is OK to use a personal example if you need to, but it is better to use a professional example if you have one as it shows how you acted at work. It also helps us to avoid bias as we’re assessing your conduct at work rather than any personal information about you.

The quality of the example is more important than the quantity. It’s better to offer one really relevant example which you explain clearly and relate to the person specification than to offer a long list of everything you’ve ever done!

Get a second opinion

Why not get a friend to read it through for you? It can be hard to spot mistakes in your own work. They’ll also be able to tell you if you’ve missed something out or if they think your application isn’t clear. Ask them to be honest!

You can also leave your application form for a day or two and then come back to it. Imagine you’re the person hiring and read through it as though you are deciding who to interview. Would you interview this person?

Apply on time

There will be a deadline for your application published on the advert. Make sure your advert is received by this date, as it will not be accepted otherwise. If no time is specified on the advert apply by 6pm and you’ll be certain you’ve applied on time.


Ready to apply? Take a look at our current vacancies.


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